Frequently Asked Questions
Everything you need to know about our premium performance apparel.
What is the standard shipping timeframe for Aquascutum Active orders?
We offer standard shipping across the globe. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to generate your prepaid shipping label.
What materials are used in the Active collection?
The Aquascutum Active range utilizes high-performance technical fabrics including moisture-wicking recycled polyesters, breathable mesh, and four-way stretch elastane blends for maximum mobility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay in select regions.
How should I care for my technical performance gear?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.